/* 工单系统插件样式 */

/* 上传区域 */
.ticket-upload-area {
    border: 2px dashed var(--bs-border-color, #dee2e6);
    border-radius: 0.5rem;
    padding: 1rem;
    transition: border-color 0.2s;
}

.ticket-upload-area:hover {
    border-color: var(--bs-primary, #0d6efd);
}

/* 上传预览项 */
.ticket-preview-item {
    position: relative;
    width: 100%;
    padding-top: 100%;
    border-radius: 0.375rem;
    overflow: hidden;
    background: var(--bs-tertiary-bg, #f8f9fa);
}

.ticket-preview-item img {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.ticket-preview-item .ticket-preview-remove {
    position: absolute;
    top: 4px;
    right: 4px;
    width: 24px;
    height: 24px;
    border-radius: 50%;
    background: rgba(0, 0, 0, 0.6);
    color: #fff;
    border: none;
    font-size: 14px;
    line-height: 1;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 2;
}

.ticket-preview-item .ticket-preview-remove:hover {
    background: rgba(220, 53, 69, 0.9);
}

.ticket-preview-item .ticket-preview-loading {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
    background: rgba(255, 255, 255, 0.8);
    z-index: 2;
}

/* 工单消息内容 */
.ticket-message {
    line-height: 1.7;
    word-wrap: break-word;
    overflow-wrap: break-word;
}

/* 图片缩略图 */
.ticket-img-thumb {
    display: inline-block;
    width: 100px;
    height: 100px;
    border-radius: 0.375rem;
    overflow: hidden;
    cursor: pointer;
    transition: transform 0.2s, box-shadow 0.2s;
}

.ticket-img-thumb:hover {
    transform: scale(1.05);
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
}

.ticket-img-thumb img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

/* 回复列表 */
.ticket-replies {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.ticket-reply-item {
    padding: 0.75rem 1rem;
    border-radius: 0.5rem;
    background: var(--bs-tertiary-bg, #f8f9fa);
}

.ticket-reply-item.ticket-reply-admin {
    background: #f0f7ff;
    border-left: 3px solid var(--bs-primary, #0d6efd);
}

.ticket-reply-content {
    margin-top: 0.5rem;
    line-height: 1.6;
    word-wrap: break-word;
    overflow-wrap: break-word;
}

/* 操作记录 */
.ticket-log-list {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}

.ticket-log-item {
    padding: 0.5rem 0.75rem;
    border-radius: 0.375rem;
    background: var(--bs-tertiary-bg, #f8f9fa);
    font-size: 0.875rem;
}

/* Lightbox */
#navgcn-ticket-lightbox img {
    max-width: 100%;
    max-height: 80vh;
}

#navgcn-ticket-lightbox .btn-close {
    z-index: 10;
    background-color: rgba(0, 0, 0, 0.5);
    border-radius: 50%;
    padding: 0.5rem;
}